Our customers depend on our ability to listen and solve whatever problems they face. From Kan-Ban—JIT schedules to bar coding, to making seemingly impossible delivery times, our customers know they can pick up the phone, and expect D&H Industries to respond to their requirements and provide proven results. Our Engineering, Production and Quality Control Departments maintain a free flow of coordinated communication to help guarantee and maintain the highest quality product at the lowest cost.
Our personal approach includes economical purchasing practices based on years of experience with suppliers who meet the demanding standards we require, even beyond those of our customers.
Our customers count on D&H Industries personal attention, whether they need one part or one million. Our sales team, like our engineering staff, is thoroughly versed in the art of power satisfaction. They are resourceful, expedient, and ready to serve and provide timely feedback.
We pride ourselves in our mantra of customer support & service being an attitude, not a department. Our dedicated team members oversee each account, assuring quality, delivery information, and complete customer interaction.
Warehousing / Kan-ban Customer Support
We have stocking programs for most of our customers to ensure we have minimum stock on hand to satisfy schedule changes or other delivery demands.
- VMI (Vendor-Managed Inventory)
- JIT (Just-in-Time)
- Stocking programs
- Min/max programs
- Blanket order systems
- EDI (Electronic Data Interchange) systems
- ERP (Enterprise Resource Planning) systems